Applied Satellite Technology

Case Study: Applied Satellite Technology

The Applied Satellite Technology (AST) Group in Great Yarmouth has 30 years’ experience in delivering satellite communication services to a wide range of maritime and land-based customers worldwide and is a trusted and innovative provider of end to end remote connectivity solutions.

Their experienced team of connectivity experts, network specialists and installation engineers are located all over the world in the UK, Europe, US, Singapore, Australia and New Zealand.

Zoe Taylor, our payroll manager in our East Coast office, has been working with the AST team in the Great Yarmouth office for two-and-a-half years, instilling new confidence in the team who had become disillusioned with their previous payroll provider.

Lisa Larner, the company’s HR Advisor for payroll and benefits said: “We just got on straight away.  I had every confidence in Zoe right from our initial meeting.  I interviewed three companies and conducted an in-depth survey in order to find the right fit and I knew from what Zoe was saying during our discussion, that she could actually do it.

I felt that Zoe immediately understood the difficulties I’d been having with the previous bureau and she shared my frustrations on the errors that were previously made. During the first six months, Zoe and I worked together seamlessly to resolve those errors, ensuring we had all the correct data and settings in place to improve the system.

Now she sorts everything payroll related, including pension queries – and she’s so helpful with any legislation queries and matters relating to statutory maternity pay.  Whatever I ask, she seems to know the answer.

I would definitely recommend Stephenson Smart’s payroll services, not only are they friendly and helpful, but they are also really professional.”

 Related services: Payroll

The Applied Satellite Technology (AST) Group in Great Yarmouth has 30 years’ experience in delivering satellite communication services to a wide range of maritime and land-based customers worldwide and is a trusted and innovative provider of end to end remote connectivity solutions.

Their experienced team of connectivity experts, network specialists and installation engineers are located all over the world in the UK, Europe, US, Singapore, Australia and New Zealand.

Zoe Taylor, our payroll manager in our East Coast office, has been working with the AST team in the Great Yarmouth office for two-and-a-half years, instilling new confidence in the team who had become disillusioned with their previous payroll provider.

Lisa Larner, the company’s HR Advisor for payroll and benefits said: “We just got on straight away.  I had every confidence in Zoe right from our initial meeting.  I interviewed three companies and conducted an in-depth survey in order to find the right fit and I knew from what Zoe was saying during our discussion, that she could actually do it.

I felt that Zoe immediately understood the difficulties I’d been having with the previous bureau and she shared my frustrations on the errors that were previously made. During the first six months, Zoe and I worked together seamlessly to resolve those errors, ensuring we had all the correct data and settings in place to improve the system.

Now she sorts everything payroll related, including pension queries – and she’s so helpful with any legislation queries and matters relating to statutory maternity pay.  Whatever I ask, she seems to know the answer.

I would definitely recommend Stephenson Smart’s payroll services, not only are they friendly and helpful, but they are also really professional.”

 Related services: Payroll

Applied Satellite Technology

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